Privacy Policy

Last updated: 21 March 2026

Raout is operated by BetCopilot SRL. This Privacy Policy explains how we collect, use, disclose and protect personal data when you use the Raout website, mobile application and related services.

Section 1 — Data Controller

Raout is operated by BetCopilot SRL. For full company details and legal contact information, please refer to the details provided at the end of this page.

Section 2 — Scope of this Policy

This Privacy Policy applies to the Raout website, the Raout iOS app, the Raout Android app, and related support, account, sync, backup, restore, subscription and communication activities connected to the service.

Section 3 — Personal Data We May Collect

We may collect and process the following categories of personal data:
  • Account and contact data, such as your name, email address and account identifiers.
  • Data you create inside the service, such as programs, workout structure, exercise entries, notes, training history and other content you choose to store.
  • Support and communication data, such as messages you send to us and related support information.
  • Technical and usage data, such as device information, app version, operating system, approximate diagnostic data, crash reports, log events, security-related events and app stability information.
  • Identifiers and app-related metadata that may be associated with app installation, app instance, diagnostics, sessions or attribution, where relevant to the services and SDKs in use.
  • Subscription and transaction status data, such as whether you have an active plan, renewal or expiry status, entitlement status, and store-related product identifiers. Payment card data is generally processed by the relevant app store or payment provider and is not stored by us in full.
  • Website data, including data related to forms, requests, security logs and, where enabled, cookies or similar web technologies.
  • Measurement and attribution data related to app installs, campaign performance and app events, where such functionality is enabled in connection with advertising or marketing activities.

Section 4 — How We Use Personal Data

We use personal data to:
  • provide, operate and maintain the website, mobile apps and related services;
  • create and manage accounts;
  • enable sync, backup, restore and account-linked functionality where available;
  • let you create, store and access your workout data;
  • process purchases, restore access, manage subscriptions and verify entitlements;
  • provide customer support;
  • monitor reliability, performance, diagnostics and security;
  • detect crashes, debug issues and improve app stability;
  • detect abuse, fraud, misuse or technical issues;
  • measure installs, acquisition channels, campaign performance and app event activity where relevant to marketing attribution or related measurement tools;
  • comply with legal obligations;
  • send service-related communications;
  • where permitted, send product updates or marketing communications.

Section 5 — Legal Bases

Where the GDPR applies, we rely on one or more of the following legal bases:
  • performance of a contract, when processing is necessary to provide the service you requested;
  • compliance with legal obligations;
  • legitimate interests, such as securing the service, preventing abuse, improving reliability and handling basic operational communications;
  • consent, where required, including for certain cookies or marketing activities.

Section 6 — How We Share Data

We may share personal data with:
  • infrastructure, hosting, storage, authentication, communications or customer support providers acting on our behalf;
  • analytics, diagnostics, crash reporting, measurement or attribution providers acting on our behalf or in connection with services we use;
  • app stores, payment processors or subscription platforms where relevant to purchases, billing and entitlement management;
  • professional advisers, auditors or legal consultants where necessary;
  • public authorities or regulators where required by law;
  • a purchaser, investor or successor in the context of a merger, financing, acquisition, asset sale or corporate reorganisation, subject to appropriate safeguards.
We do not sell your personal data.

Section 7 — International Transfers

Some of our service providers may process personal data outside your country. Where required, we take appropriate steps to ensure that international transfers are protected through lawful transfer mechanisms and appropriate safeguards.

Section 8 — Data Retention

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including to provide the service, comply with legal obligations, resolve disputes, enforce agreements and maintain legitimate business records. Retention periods may vary depending on the type of data, the nature of the service, legal requirements, account status and whether data must be retained for security, fraud prevention or accounting purposes.

Section 9 — Data Security

We take reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Section 10 — Your Rights

Depending on applicable law, you may have the right to:
  • access your personal data;
  • request rectification of inaccurate data;
  • request deletion of your data;
  • request restriction of processing;
  • object to certain processing;
  • request data portability;
  • withdraw consent where processing is based on consent;
  • lodge a complaint with a competent data protection authority.
To exercise your rights, contact us at info@betcopilot.io. Where available, you may also request account or personal data deletion through the tools made available in the service, through a dedicated web resource, or by contacting us using the details provided in this policy.

Section 11 — Cookies, SDKs and Similar Technologies

The website may use cookies or similar web technologies for essential functionality, security, performance measurement and, where applicable, analytics or communications. The mobile apps may use SDKs or similar technologies for core app functionality, crash diagnostics, reliability, measurement, attribution and related service operations, depending on configuration. Where consent, permission or another user choice is required by applicable law or platform rules, non-essential technologies are only used after the relevant requirement has been satisfied. You can also manage browser cookies through your browser settings, subject to the technical limits of the service.

Section 12 — Children’s Privacy

Raout is not directed to children, and we do not knowingly collect personal data from children in violation of applicable law. If you believe that a child has provided us with personal data unlawfully, contact us and we will review the request.

Section 13 — Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised “Last updated” date. If required by law, we will provide additional notice.

Section 14 — Contact

For privacy-related requests or questions, contact: BetCopilot SRL Email: info@betcopilot.io PEC: betcopilot@pec.it

BetCopilot SRL — Registered office: Via Terraglio 124/1, 31022 Preganziol (TV), Italy — VAT ID: IT05574890264 — Share capital: € 1 000,00 i.v. — Email: info@betcopilot.io — PEC: betcopilot@pec.it